1. Appointment Deposit

A $10 deposit is required to book an appointment. This deposit can be adjusted, but you must let us know at least 12 hours before your appointment time if you need any changes. If notice is not given, the deposit cannot be refunded or transferred to another appointment.

2. Late Policy

If you arrive 15 minutes or more late, your deposit will be forfeited, and if there isn’t enough time left to complete the service, the appointment will need to be rescheduled for another day.

3. No-Show Policy

If you do not show up for your appointment without notice, your deposit will automatically be forfeited and you may be required to pay a higher deposit for future bookings.

4. Cancellation / Reschedule Policy

To keep your deposit, you must cancel or reschedule at least 12 hours before your appointment time. Cancellations or reschedules made with less than 12 hours’ notice will result in a forfeited deposit.

5. Service Guarantee

If you experience any lifting or chipping within 7 days of your service, complimentary touch-ups may be offered. After that window, regular pricing applies for repairs.

6. Nail Prep Policy

Please arrive with bare nails or schedule a soak-off in advance. Extra time or services may be billed if previous product removal is needed.

7. Payment Policy

The remaining balance after your deposit is due at the time of service.

We accept e-transfer, cash, or card (please specify which when booking).

8. Pricing Changes

Prices are subject to change without notice but are honored once a deposit is paid.

9. Refusal of Service Policy

We reserve the right to refuse service for repeated no-shows, late arrivals, or inappropriate behavior.